Terms and conditions

By making a purchase on ilustralia.com, you are implying that you accept these Terms and Conditions. The Terms and Conditions may be amended and updated occasionally so please spend a few minutes checking that you are happy with the details below.

You will be asked to register an account or sign into an existing account when you confirm an online order with us. This allows us to track your orders once they have been placed.

You can modify your order at any point during the Checkout process until you confirm your payment details. You can review the contents of your Basket, add or remove items or correct any errors in your personal details. Your Basket will show you the total cost of your order, which will include the cost of the items and other charges (if applicable). You will be given the opportunity to review and accept a summary of your order details before proceeding to payment and confirming your order.

Once we have received your order and confirmed your payment details, we will provide you with an Order Reference Number. This Order Reference Number will also be contained within an e-mail entitled “Order Confirmation” that will automatically be sent to your registered e-mail address when your order have been successfully completed. This e-mail confirms that we have received your order.

All of our correspondence with you will be sent to the e-mail address provided by you when you register an account with us. Please check that we have the correct contact details during the Checkout process.

If, for any reason, ilustralia has to cancel (fully or partially) your order, we will fully refund you the monies that you have paid us for that order or cancelled item.

In the event of a pricing error, we reserve the right to correct the error and charge the correct price. Under these circumstances, we will contact you and notify you of the mistake and offer you the opportunity for a full refund.

The prices advertised on this site are in Euro (€) as indicated. The cost of your order will be the sum of the individual products or bundles, other charges and any additional services that you may have ordered. The total cost will be clearly displayed in your Basket when you check-out and before you confirm your order. Once you have confirmed your order, you will be asked to submit your payment details. Payment will be deducted from your account once you have confirmed your payment details. Payments must be made in the currency shown on your invoice.

Payment can be made securely by most major credit and debit cards, or via Paypal (fees may apply). We do not store any card details once payment has been made (although payment processors themselves might store your payment details if you decide to do so when checking out).

In order to protect you and us against fraudulent activities, we may use information that you have submitted to confirm your identity. For example, we may check your name, address or other personal information provided by you during the Checkout process against suitable third party databases. We may also securely forward your information to our accredited identity verification partner who may keep a record of your details. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

Once we have received confirmation of your payment, we will process your order. The items bought will be available as downloadable files directly from ilustralia.com when logged in with the account used during your confimed purchase.

Ilustralia reserves the right, at any time, to modify, suspend, or discontinue the files or any part thereof with or without notice. You agree that ilustralia and the file owner will not be liable to you or to any third party for any modification, suspension, or discontinuance of the files.

If you have a problem with your order, please notify us via the contact methods described below. We will get back to you as soon as possible.

You can contact us in the following ways:

E-mail: Please send an e-mail to hello@ilustralia.com or follow the Contact Us link.

These Terms and Conditions, all transactions relating to this website and all non-contractual obligations arising from any transaction carried out on this website are governed by Spanish law and are subject to the non-exclusive jurisdiction of the Spanish courts. We do not accept amendments to these terms and conditions.